IN WRITING

Six lines and you're done.

The phone is faster and it's the same person on the other end either way. If you'd rather type it, type it — I answer these the same day.

That's a cell, not an office. If I'm on a roof you'll get a text back in a minute — that's the thing I sell.

What breaks first?

No newsletter, no drip, no calendar link. It lands on my phone and I answer it.